Information

Important information

(Status 19.02.2025 / subject to changes)

Dear Guest,
Please read the following information about reception and restaurant times carefully.
If you have any questions, do not hesitate to contact us: Tel. +41916112700 or info (at) tresabay.ch +41916112700 or info (at) tresabay.ch

Useful information

PARKING
Limited number of parking spaces available at the hotel for a fee per night
(advance reservation required, stating the vehicle registration number).
(Special rate for guests booking rooms directly with the hotel and on
tresabay.ch) OR Public parking lot ” Marcadello ” at approx. CHF
5.-/24h (or with ParkingPay or EasyPark )
(approx. 150m, near the church, pedestrian access behind the train station)

PETS:
Well-behaved dogs are welcome in the hotel and restaurant (except in the pool
and beach area).
Additional charge: CHF 20 per night (food not included).

RELAXATION POOL
We are pleased to offer our guests a small but elegant relaxation oasis.
This consists of a relaxation pool approximately 8x4m (33°C from September to
approximately the end of June), ideal for unwinding.

WELLNESS OASIS
In the small wellness oasis with Finnish (wooden) sauna (for max. 5 people),
steam bath (max. 4 people) and a cold water pool as well as deck chairs you can
enjoy the view of the lake.

SWIMMing in the lake:
direct access to the lake (for hotel guests only) from the pool from approximately mid-June to
approximately mid-September.
Swimming shoes are recommended.

Sun loungers are available, also on the large sun terrace.

Access fees for hotel guests:

To the relaxation pool (1 hour): CHF 15 per adult (16 years and older) and CHF 10 per child.
To the wellness area (1.5 hours): CHF 18 per adult (13 years and older) – not
for children under 13. Entry fees cannot be combined or booked on the same day.
Certain bookings and special offers may already include the relaxation pool
and/or the wellness area; always check your confirmation. Swimming in the lake
is always free.

Booking conditions:
Both (relaxing pool and wellness area) for a maximum of 5-6 people must be booked in advance at
reception
– Relaxing pool: 7:00-8:00 am / 3:00-8:30-9:30 pm (approx. 1 hour each).
– Wellness area: 3:00-8:30-9:30 pm (approx. 1.5 hours each).

In this way we can offer our guests a comfortable and enjoyable experience.
Changing and shower facilities are available.
Lockers and bath towels are available upon request at reception for a deposit.

Pool & Wellness for external guests:
Those not staying at the hotel can also book the relaxation pool or wellness oasis on request (at
the earliest the day before) depending on availability; further information as
well as prices and times are available at the hotel reception.

SUSTAINABILITY

We are actively committed to a sustainable future and participate in the ** Swisstainable **
program. This means we focus on environmentally conscious practices, the
responsible use of resources, and the promotion of regional values. Together,
we are contributing to a healthy ecosystem and a livable Switzerland – today
and for future generations.
[Here a] couple useful
Information :

  • Eco-point for PET, glass ,
    aluminum at the hotel entrance
  • Please inform reception if you
    do not wish to have daily cleaning done.
  • Ticino ticket for public
    transport available at reception
  • For smaller portions, simply
    inform reception.

and much more

PAYMENT OPTIONS

are accepted in cash, EC/Maestro, PostFinance , American Express, Visa, Mastercard, Diners
Club, JCB, and TWINT.
Payment with REKAcard or WIRcard is also possible unless otherwise confirmed.
The information contained herein, or parts thereof, is subject to change
without notice. In case of disputes, Lugano is the exclusive place of
jurisdiction. Swiss law applies.

Scroll to Top